Shipping Policy

Reliable Delivery for Everyday Living πŸ“¦

At Eoiinagvβ„’, we understand that a pleasant shopping experience does not end at checkout. It continues until your order arrives safely at your door.

This Shipping Policy explains how we process, prepare, and deliver your items with care.


Our Shipping Approach

Eoiinagvβ„’ offers home dΓ©cor and lifestyle pieces designed to bring comfort, beauty, and practicality into modern homes.

To keep our service efficient and cost-friendly, some items may ship directly from trusted fulfillment partners, manufacturing locations, or regional warehouses.

This helps us:

βœ” Process orders more efficiently
βœ” Keep product pricing fair and accessible
βœ” Reduce unnecessary storage and packaging waste
βœ” Support a smoother and more flexible delivery experience

We appreciate your understanding as we work to deliver your order safely and responsibly. 🌿


1. Order Processing & Shipping Fee

Each order is carefully reviewed and prepared before shipment.

Processing Time:
Please allow 2–5 business days for order confirmation, quality checks, and packaging.

Peak Seasons:
During holidays, promotions, or high-demand periods, processing may take up to 6 business days.

Shipping Fee:
A flat shipping fee of $6.99 USD applies to all orders.


2. Estimated Delivery Time

Delivery time may vary depending on your location, carrier service, and fulfillment center.

Region Estimated Delivery Time
United States 8–14 business days
Canada / United Kingdom / Australia 10–16 business days
Other International Locations 14–21 business days

Please note that customs checks, carrier delays, or high-volume seasons may occasionally affect delivery timelines.


3. Order Tracking

Once your order has shipped, you will receive a tracking email with your shipment details.

Please keep in mind:

βœ” Tracking information may take 1–3 business days to update
βœ” Temporary tracking delays are normal
βœ” If tracking has not updated immediately, your package may still be moving through the carrier network


4. International Shipping & Customs

For international orders, shipments may be sent under DDU β€” Delivered Duty Unpaid terms.

This means:

βœ” Customs duties, import taxes, or local fees may be required by your country
βœ” These charges are the responsibility of the customer
βœ” Eoiinagvβ„’ is not responsible for delays caused by customs inspections or local clearance procedures

For most small home and lifestyle products, additional fees are often limited, but regulations may vary by destination.


5. Order Changes or Cancellations

We begin processing orders quickly to help ensure timely delivery.

If you need to update your shipping details or request a cancellation, please contact us within 12 hours of placing your order:

service@sgjdiad.com

Once an order has entered processing or shipment preparation, changes or cancellations may no longer be possible.


6. Lost or Damaged Packages

Your order experience matters to us, and we will do our best to assist if an issue occurs.

Damaged Items

If your package arrives damaged, please contact us within 72 hours of delivery and include clear photos of the damaged item and packaging.

After review, we may offer a replacement or another suitable solution.

Lost Packages

If the shipping carrier confirms that your package was lost in transit, Eoiinagvβ„’ will help arrange a replacement or appropriate resolution.


Thank You for Choosing Eoiinagvβ„’ ✨

We are committed to delivering your order safely, reliably, and with care β€” so you can enjoy a more beautiful and comfortable home with confidence.